Last updated: September 2026
PRIVACY POLICY
1. Who is responsible for your data?
The controller responsible for personal data collected through this website is:
Legal name: Rafael Feliu
NIF/CIF: 43215648M
Registered address: Polígono 12, Parcela 175
07140 Sencelles, Illes Balears
Spain
Email: info@oleamallorca.com
2. What information do we collect?
Depending on how you interact with us, we may collect:
Name and surname
Email address
Telephone number
Property location and property-related information
Information included in enquiries or messages
Information required to provide property management or concierge services
Billing and administrative information
Technical information generated when you use our website, where applicable
3. Why do we use your information?
Personal information may be processed in order to:
Respond to enquiries submitted through the website
Contact prospective clients
Prepare quotations and proposals
Provide and manage contracted services
Coordinate suppliers and property services
Manage payments and administrative obligations
Communicate with clients regarding their property
Fulfil legal and accounting obligations
Maintain the security and proper operation of our website
4. Legal Basis
Depending on the circumstances, we process information on the basis of:
Your consent
Steps taken at your request before entering into a contract
Performance of a contract
Compliance with a legal obligation
Our legitimate interests, where permitted by applicable data-protection law
How long do we keep your information?
Personal information will be retained only for as long as reasonably necessary for the purpose for which it was collected and for any additional period required by applicable legal, accounting or contractual obligations.
6. Who may receive your information?
OLEA does not sell personal information.
Where necessary to provide requested services, limited personal information may be shared with trusted service providers such as maintenance professionals, cleaners, pool technicians, gardeners, transport providers or other suppliers.
Information may also be processed by technology providers used to operate our website, email, administration or communications.
Only information reasonably necessary for the relevant purpose will be shared.
7. International Transfers
Some technology providers may process information outside the European Economic Area.
Where this occurs, appropriate safeguards required under applicable data-protection legislation will be used.
Your Rights
Under applicable data-protection legislation, you may have the right to request:
Access to your personal information
Correction of inaccurate information
Deletion of your information
Restriction of processing
Objection to processing
Data portability
Withdrawal of consent where processing is based on consent
Requests can be sent to:
You also have the right to lodge a complaint with the Agencia Española de Protección de Datos (AEPD) if you believe your personal information has been processed unlawfully. These rights reflect the GDPR and Spain’s data-protection framework described by the AEPD.
9. Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, alteration or disclosure.
10. Changes to This Policy
This Privacy Policy may be updated when our services, website or legal requirements change.
The latest version will always be published on this page.
